Privacy Policy

1. Introduction

Welcome to FasterMRI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of any data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase access to our MRI directory or use our website. By accessing or using FasterMRI, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect minimal information necessary to provide our service:

A. Payment Information

When you purchase access to the FasterMRI directory, your payment is processed securely through Stripe. We do not store your credit card details on our servers. Stripe may collect your name, email address, billing address, and payment card information in accordance with their privacy policy.

B. Usage Data & Technical Logs

We automatically collect certain information when you visit our website, including your IP address, browser type and version, operating system, pages visited, and time spent on those pages.

C. Voluntary Wait Time Reports

You may choose to submit wait time experiences to help others in the community. These submissions are entirely voluntary and are published anonymously after review. We do not collect any personal health information, MRI details, or medical data through these reports.

3. How We Use Your Information

We use the collected data for the following purposes:

To Provide Service: To process your purchase and grant you access to the FasterMRI directory.

To Improve Our Directory: To display anonymous wait time reports that help other users make informed decisions about MRI facilities.

To Communicate: To send you purchase confirmations, access instructions, and respond to support inquiries.

To Improve Our Website: To analyze usage patterns and enhance user experience.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in the following situations:

Payment Processor: Your payment information is processed by Stripe, a trusted third-party payment provider, subject to their privacy policy.

Legal Compliance: If required by law, subpoena, or legal process.

Business Transfers: If FasterMRI is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We use administrative, technical, and physical security measures to help protect your information. These measures include:

Encryption of data in transit using SSL/TLS protocols.

Secure payment processing through Stripe's PCI-compliant infrastructure.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. What We Don't Collect

FasterMRI is a directory service only. We want to be clear about what we do not collect:

We do not collect any medical images, MRI scans, or DICOM files.

We do not collect Protected Health Information (PHI) or personal health data.

We do not require user registration or account creation.

Wait time reports are submitted anonymously and contain no identifying health information.

7. Your Rights

Depending on your location (e.g., EU, California, or Canada), you may have the right to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data ("Right to be Forgotten").

To exercise these rights, please contact us at support@fastermri.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: support@fastermri.ca